NOT MUCH. That’s what you should tell an adjuster.

If you need to get a rental car set up and get repairs started on your own property damage, you’ll HAVE to talk to an adjuster.

But the old saying about “you never get a second chance to make a first impression” is true here, too. And it’s critical for you understand that.

Don’t let the adjuster record the conversation. They don’t have to, and if they claim they are entitled to even if you object to it, that’s a lie.

Don’t got into any more detail about the collision than necessary.

When it comes to your injuries, don’t go into any detail at all. It’s fine to let them know you hurt your neck or your back, or whatever hurts. But remember that while an injury like a bad cut or a broken bone will typically be immediately obvious, some injuries take days or weeks to become apparent.  So even a little information can come back to haunt you later, when the adjuster says, “well, in our first conversation you didn’t mention your back, just your neck.”

It’s safest to just tell the adjuster if you’re having some pain and you want to talk to your doctor about it before you discuss it further. If they press you for more information, tell them you’ll let them know after you see your doctor.

Remember: We’ve got your back, and we’re trying to get you everything you’re entitled to. The adjuster is looking for ways to wipe out or at least minimize your claim. The insurance company wants you go home empty-handed.

Get the information you need: contact us today by clicking here or calling us at 919-348-4361 for a free, no-risk consultation.


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